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Talk to Us.
24 - Hour Call Center
Phone: (215) 996-3700
Fax: (215) 996-3710
Outside Calling Region: (800) 86-MSDCU [800-866-7328]
Monday- Thursday: 9:00 a.m. - 5:00 p.m.
Friday: 9:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - 12:00 p.m.
After Hours Assistance:
Merck Sharp & Dohme FCU has after-hours support for various services, excluding online password resets. A live person is available to answer questions and assist members, or they will notify MSDFCU representatives for follow-up the next business day.
We have changed our menu options, please listen carefully to the automated options when connecting with our courteous call center representatives who will be happy to assist you.