NEW! Virtual Branch

Enjoy the same level of service you receive at a branch from the convenience of your mobile device or computer. Whether you need to open an account, apply for a loan, or simply ask a question, we have you covered.

Click on the “Let’s Talk” button in the bottom right corner to get started!
Talk to face to face with a representative	Virtual Branch Hours* Monday - Friday 9 a.m. to 5 p.m. Saturday - Sunday - Closed *Virtual branch services are based on representative availability.
Talk to a representative from your computer
A representative will call you
Chat online with a live representative

To send a secure email message:

• log in to your online banking account
• locate the Account Services tab
• click the green “Compose a Message” button

This is not a secure e-mail. DO NOT send account numbers or information that may result in identity theft.

Name *
Email *
Phone *
Questions/Comments *

Schedule a Branch Visit

Book Appointment

24 - Hour Call Center

Email: info@msdfcu.org
Phone: (215) 996-3700
Fax: (215) 996-3710
Outside Calling Region: (800) 86-MSDCU [800-866-7328]
Monday-Friday: 9:00 a.m. - 5:00 p.m.
Saturday: 9:00 a.m. - 12:00 p.m.

We have changed our menu options, please listen carefully to the automated options when connecting with our courteous call center representatives who will be happy to assist you.

After Hours Assistance

Merck Sharp & Dohme FCU has after-hours support for various services. A live person is available to answer questions and assist members, or they will notify MSDFCU representatives for follow-up the next business day.