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Talk to Us.
24 - Hour Call Center
Phone: (215) 996-3700
Fax: (215) 996-3710
Outside Calling Region: (800) 86-MSDCU [800-866-7328]
Monday- Thursday: 9:00 a.m. - 5:00 p.m.
Friday: 9:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - 12:00 p.m.
Need in person services? Book an appointment at one of our branch locations.
After Hours Assistance:
Merck Sharp & Dohme FCU has after-hours support for various services. A live person is available to answer questions and assist members, or they will notify MSDFCU representatives for follow-up the next business day.
We have changed our menu options, please listen carefully to the automated options when connecting with our courteous call center representatives who will be happy to assist you.