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Tips to Avoid Amazon Prime Scams:

1. Check the URL very carefully before entering any information. The URL may look very similar to the legitimate Amazon web page but will have subtle differences. 


2. Be cautious of unexpected emails or text messages, especially if they instruct you to click a link. If you suspect that there may be a problem with your Amazon account, it’s safer to navigate directly to Amazon’s website instead. 


3. If a deal seems too good to be true, it probably is. Be very skeptical of unrealistic deals and suspicious offers. 

MIA, New & Improved.

MIA has been enhanced with advanced tools to accurately and intelligently give you the responses and resolutions you need quickly and efficiently. It is equipped to handle a wide range of questions and has resources to assist you in seamlessly personalizing your specific requests. Look for the "Let me assist you!" bubble to start your conversation with MIA.  
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How To Turn On Digital ID

Digital ID enhances security by using the Mobile App. When a member contacts the call center, we can initiate push requests that the member can accept or deny to confirm their identity. Digital ID makes hacking an account more complicated because two separate and unconnected authentication channels would have to be compromised for an attacker to access an account. We have set up a How-To Guide for Digital ID. 
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