How did we do?
We are listening and learning.

We are your Credit Union, and your voice is important. We have created new surveys that are short and simple and won't take more than a few minutes of your valuable time. Your answers will help ensure we're meeting your expectations. We want to know what we have done right and, just as importantly, what we can do better.

Our survey may arrive in your inbox or via text. Surveys may be sent after an interaction with us,  such as obtaining a mortgage or loan,  visiting a branch, or simply using digital banking.

We want you to feel confident about participating in our survey.

  • Email surveys originate from Merck Sharp & Dohme FCU
  • Your information is secure and not shared or sold to third parties.
  • These surveys are for internal use only.
  • Surveys are based on your interactions with us.
  • Surveys arrive via email or text.
  • If not completed, you will receive a friendly reminder.

We appreciate your time and effort in providing us with this valuable feedback. If you have any questions, don't hesitate to contact us.