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ClickSWITCH

A simple, fast and secure way to switch your direct deposits and automatic payments to your new or existing Merck Sharp & Dohme Federal Credit Union accounts.

 

ClickSWITCH is a user-friendly online tool that enables you to move your direct deposit and automatic payments from your current financial institution to MSDFCU. By using ClickSwitch you eliminate the hassle of filling out forms or contacting payees for automated payments. ClickSWITCH takes only about 10 minutes to get started.


How it works:

  1. Login to the free online solution

    To get started, call 215-996-3700 or stop in any branch to receive your activation code. Login to ClickSWITCH and in a few simple clicks, you’ll activate this secure online solution.

  2. Swicth your direct deposits and automatic payments

    Use your old account to automatically find and move all recurring transactions

  3. Get notifications as it works for you
    The solution does the work for you, receive real-time updates and get notified when it’s done.

We made it easy with ClickSWITCH

  • Change financial institutions without the hassle
  • Securely switch direct deposits and automatic payments in as little as 10 minutes
  • Just a few clicks will save hours of time
  • No need to track down payments or fill out paperwork
  • Track switches and receive real-time switch notification
  • Initiate the closure of your previous account

Already have a activation code or need to login to you account?


Access ClickSWITCH 
Click the play button to learn how it works.


Click plus (+) symbol to expand the FAQ list below

ClickSWITCH FAQ

  • What is ClickSWITCH?

  • How does ClickSWITCH work?

  • Is ClickSWITCH secure?

  • Who do I contact if I need help setting up my switches or if I have questions?

  • How do I log in and get started?

  • Where do I get a SwitchTRACK code?

  • My SwitchTRACK code isn’t working; what should I do?

  • What do I need to start my switch?

  • What is an automatic payment?

  • What is a direct deposit?

  • How long will it take for me to submit a switch request?

  • Once a switch has been submitted, when does a company receive the information?

  • How long will it take for my switch to be complete?

  • Do I need to call my billers and depositors to confirm the switch?

  • Why do I need to enter my billing account number or other specific information?

  • Which address should I use for my biller and depositor?

  • What if I don’t have the information required to submit a switch?

  • How do I know if my payment or deposit has been switched?

  • What if I forget to include an automatic payment or direct deposit when submitting my switches?

  • What if my switch isn’t completed and I miss a payment?

  • When is it safe to move/remove funds from my prior account?

  • One of my switches has an “Action Needed” status. What does this mean?

  • Will I be notified of any switch updates?

  • What is Switch Assist?

  • Can I use ClickSWITCH to switch my bill payments?

  • I’m having technical difficulties. Who should I contact?