Skip to main content

Regarding COVID-19

Important Information Regarding COVID-19

As the situation with COVID-19 continues to heighten, MSDFCU’s primary concern continues to be the health and safety of our members, staff, and communities we operate within.  We are monitoring the situation and will communicate updates promptly on this page so you may continue to access your financial services safely and securely.

We will update this page and our social media channels, including Facebook, Twitter and LinkedIn as needed.

We appreciate your membership and thank you for your support and cooperation.
Contact us at 215.996.3700.

Read the latest about the March stimulus payments.

watch  Video - stimulus payment scams and visit scroll down on page to view RESOURCES

For a quicker transaction complete and print your deposit slip prior to your branch visit.

Deposit Slip


Branch & Phone  Access  Hours
  • Chalfont
  • Collegeville
  • Lansdale
  • Harleysville
  • Quakertown
  • Drive-through
  • Walk In
  • Appointments book online or
    call 215-996-3700

Monday – Friday: 9am to 5pm
Saturday: 9am – 12:00pm

Branch & Phone  Access  Hours
  • West Point
  • Walk In
  • Appointments book online 
    or call 215-996-3700
  • Locked drop box Bldg. 53
    Transactions by 4:30pm posted
    same day – Monday - Friday

Monday – Friday: 9am to 5pm

Banking Solutions - How we can help
There are several ways you can remotely access your accounts 24/7 through our many of our eServices.  For help with or to be enrolled in our eServices contact us at 215.996.3700.
Telephone Banking
Online Banking 
Mobile Banking
Bill Pay
BillMatrix - Loan Payment System
Digital Wallets
My MSD Cards

Financial Solutions - How we can help

As we continue to monitor and respond to COVID-19, our goal is help you through these unprecedented times with a commitment to ensure your personal and financial health.  In keeping with the Credit Union philosophy of “People Helping People,” we are announcing the following assistance.

HELOC Special

• 1.99%APR rate through June 30, 2022 

Personal Loan Special1

• 3.99%APR up to five years

Mortgage Borrowers

•  Please contact Midwest Loan Services at about available hardship programs. You will receive a response in 72 hours.

Business Accounts

• Contact Ken Hilbert at 215.996.3725 or to discuss your specific request.


Fraud Alerts
Be alert for fraud and scams. MSDFCU will never contact you, asking for your personal financial identification information, password or  account information in an email or phone call. If you suspect a coronavirus (COVID-19) related scam contact the Federal Trade Commission
We appreciate your membership and thank you for your support and cooperation.

Contact us at 215.996.3700.

 What we are doing

• Thorough sanitization efforts of facilities, and sanitizing stations are available throughout each facility for members and staff.
• We are suspending or cancelling events and activities on a as needed basis.
• Our Business Continuity and Disaster Recovery plans are in place to prevent service disruptions.
• We informed employees to use the preventive practices recommendations.

 What you can do
We encourage the practice preventive hand washing and social distancing techniques along with following additional recommends by the following organizations:

• Centers for Disease Control and Prevention (CDC)  

• World Health Organization (WHO).

• Stay abreast of all of state and local and county information.