Frequently Asked Questions
Have a question? We have answers waiting for you here!
Top 5 Questions:
What is your routing number? (also known as the ABA number)
Merck Sharp & Dohme FCU's ABA number is 231386645.
The routing number is also known as the ABA number or routing and transit number. You can find the routing number in the lower left-hand corner of your checks. ABA is an acronym for American Bankers Association (ABA). An ABA number is issued to Federal and State chartered financial institutions to identify the institution responsible for the payment or receipt of a negotiable instrument, such as a check or electronic funds transfer. It helps route payment of funds while they are in transit between institutions, thus it is also known as the routing and transit number. It is most commonly used on checks and for the purpose of direct deposit between institutions.
How do I access my credit card statement?
In Online Banking, from the Accounts tab on the Accounts Overview menu scroll down to see the Credit Card Accounts section, select your account by clicking on the credit card name. This will launch a new window where you can view the details related to your credit card.
*You may see a notice asking you to disable your pop up blocker. You must do so to view the site from this link.
You can also view your credit card statements before you sign into Online Banking on our website, www.msdfcu.org. Move your cursor to the Loans tab then hover over the Credit Cards button and click on the View Your Credit Card History tab. You will need to register if you are a first time visitor.
You can also use the Quick Links drop down menu from any page it appears on within the website. Select View Card History
How can I order checks?
Checks can be ordered in several ways:
- Through Online Banking select the Account Services tab, then Requests in the left menu. Select Check Order from the list
- By calling us at 215-996-3700
- By placing your order online
Where do I redeem the CURewards points I have been earning on my debit and/or credit card?
Go to the CURewards website and you can see all the current items available to you and information on your points to redeem them.
Do Visa Gift Cards and Visa Reloadable Cards require activation?
Yes. Gift cards can be activated by calling by calling 866-902-6082. Reloadable Cards can be activated by calling 866-760-3156.