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As we continue to monitor and respond to COVID-19, our goal is to ensure your financial health. In keeping with the Credit Union philosophy of “People Helping People,” we have put in place some financial assistance.
Ways We Can Help
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Finally, there is a simple, fast and secure way to switch your direct deposits and automatic payments.
The fast, safe and free way to switch your direct deposits and automatic payments!
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On December 10, 2019, Apple released its newest iOS 13.3 upgrade for iPad and mobile devices. As a result, some iPad users that have upgraded are unable to access Bill Pay via the Safari web browser. Some iPad users will receive an error message advising cookies must be enabled prior to accessing the application.
Apple iPad Bill Pay update
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After some well-deserved indulgence, it's now time to refocus on all that you want to do in 2020. We can help you set yourself up for healthy financial goals.
Forget about resolutions – let us help you set some goals with My $ Tracker
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Fraud scams are present throughout the year. This holiday season, we are asking you to have a heighten awareness as we begin to see an increase in scams
Holiday Fraud Scams
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We are excited to announce we have upgraded our MSDFCU Mobile app. On Wednesday, October 23rd, you may have received a mobile prompt to update your app. We encourage you to update the app if you have not done so automatically.
MSDFCU Mobile App Upgrades
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MSDFCU is making communication even more efficient with the introduction of eNotices. eNotices are now live for all members who receive eStatements.
Introducing eNotices for eStatement Members
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Lately, we’ve experienced issues with members encountering fake check scams. We thought it would be helpful to share some information from the Federal Trade Commission consumer information website.
Fraud Alert-Check Scams
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As a credit union member, protect what matters most for much less. SimpliSafe offers reliable whole home protection, with 24/7 professional monitoring and police dispatch that's up to 3.5x faster, all at fair prices and no contract. Ever. SimpliSafe got rid of all the hassles of home security.
MSDFCU members can save on SimpliSafe, the #1 expert pick for home security!
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Sending Money to People is Fast, Safe and Easy. We partnered with Zelle so you can easily send money to almost anyone you know and trust. It’s a fast, safe and easy way to send and receive money, split a bill or pay back your roommate for your share of the rent.
Sending Money to People is Fast, Safe and Easy.
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My $ Tracker is built so that you have clear, intuitive access to your financial information. And it's easy to sync all your accounts like mortgages, car loans, student loans, credit cards - from any financial institution -
My $ Tracker delivers your financial life to you.
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MSDFCU is working to deliver on our goal to create the best digital banking experience for our members, the following enhancements are now available for our mobile products. Note, to update or install the latest version of our Mobile banking app, iOS 11 or above will be required.
New Mobile Upgrades
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The last thing you want to have to worry about is making sure your check is mailed out on time or stopping by a branch for your loan payment. That is why we have great news for you!
NEW BillMatrix- Online Loan Payment System! Make Your MSDFCU Loan Payments Online Anytime, Anywhere.
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We pride ourselves on serving our members, after all, you’re the reason we’re here. We want your experience with us to be the best it can be, that’s why we are asking our members to help us become even better.
MSDFCU Launches Member Surveys
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Making sure your contact information is up-to-date is important for the security of your account. We are happy to announce a new feature within Online and Mobile Banking that makes it easier than ever to keep current. Now, you are able to update your contact information instantly in our system.
Update Your Account Contact Information Easily
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Providing our members with modern and simple technology that is secure is our priority. Which is why we now offer Digital Wallets for use with any of your MSDFCU debit or credit cards you have with the Credit Union. Paying has never been easier or more secure!
Now Offering Digital Wallets!
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Automated Account Unlock
Our new self-serve feature allows you to unlock your account without having to contact MSDFCU for assistance.
New Upgrades-include a self-serve account unlock feature.
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Exciting news the MSDFCU Mobile and Tablet app has been updated with improvements to the user experience, making it more intuitive and functional.
NEW-Mobile and Tablet App Upgrade
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Fraudsters are calling members with a spoofed phone number that matches the valid Credit Union number (method called “Caller ID Spoofing”)
Recent Fraud Scheme
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Members are now able to payoff some loans through Online Banking. Members who use Quickbooks and Quicken can now import information from their MSDFCU accounts.
Loan Payoffs + Quickbooks and Quicken now accessible through Online Banking