Currently, some uses have been experiencing issues with Bill Pay due to their Safari Browser Settings. Please take the steps listed below to resolve the issue. To change the settings within the Safari browser on a desktop or laptop computer, follow these steps listed below:
Currently, some uses have been experiencing issues with Bill Pay due to their Safari Browser Settings. Please take the steps listed below to resolve the issue. To change the settings within the Safari browser on a desktop or laptop computer, follow these steps listed below or view as PDF.
Desktop / Laptop Instructions
Go to Safari Preferences
In the Safari menu, select the “Preferences” option.
Change Privacy Settings
On the Privacy tab, make sure the options for “Prevent cross-site tracking” and “Block all cookies” are both unchecked.
Close and Restart Safari
This will apply the updated Privacy settings to your new browsing session.
iPad Instructions
Go to Settings for Safari
Open the Settings app on your device and select Safari to open the Settings screen for Safari.
Change Privacy & Security Settings
In the Privacy & Security section of the Setting screen, make sure the options for “Prevent Cross-Site Tracking” and “Block All Cookies” are turned off.
Close and Restart Safari
This will apply the updated Privacy & Security settings to your new browsing session.
View instructions with illustrations:
Safari Browser Update PDF