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What’s New

New Upgrades-include a self-serve account unlock feature.

by Taylor Trail | Mar 21, 2019
Automated Account Unlock Our new self-serve feature allows you to unlock your account without having to contact MSDFCU for assistance.
We are pleased to announce that the following upgrades to our systems.

Online Banking 

Automated Account Unlock 

Our new self-serve feature allows you to unlock your account without having to contact MSDFCU for assistance. 

After attempted failed log ins, you will be asked if you would like to have a one-time temporary password sent directly to your email. Once the password is sent you are then directed to sign into our Online Banking and prompted to type in your account information using the temporary password. This will then allow you to log into your account and reset your password.  

Mobile Banking 

Future Data Transfer Set-Up

You can now create a one-time, future dated transfer using our  Mobile app. Once scheduled, the future dated transfer displays as a pending transaction in your account. You may only schedule one-time transfers, as reoccurring transfers are not supported. If you need to cancel your future dated transfer, you may do so in the Mobile app. 

Account Alert Notifications 
Previously, the Mobile app supported security alerts only. The Mobile app alerts tab was enhanced to also support additional account alerts. 

You can now receive the following alerts:
• High and low account balances
• Overdraft notifications
• Automated Transaction Machine (ATM) transactions
• Transfers made to or from an account 
• And more
When the alerts feature is enabled, you will receive alerts via email, mobile app inbox, and/or text message when specific account events occur.