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Recent Fraud Scheme

by Lori Hays | Sep 07, 2018
Fraudsters are calling members with a spoofed phone number that matches the valid Credit Union number (method called “Caller ID Spoofing”)

Recent Fraud Scheme: Fraudsters are calling members with a spoofed phone number that matches the valid Credit Union number (method called “Caller ID Spoofing”) requesting transaction verification in order to fraudulently obtain sensitive card data such as: card number, PIN and/or CVV. MSDFCU nor Cardholder Security will never request such sensitive information. If you have any security concerns, please call us directly at 215-996-3700. If after regular business hours please call the number located on the back of your card.

If you need to change your PIN
For Debit Cards call  1-866-985-2273
For Credit Cards call 1-888-886-0083

Cardholder Fraud Affidavit Form

ATM Safety Guide