Fraudsters are calling members with a spoofed phone number that matches the valid Credit Union number (method called “Caller ID Spoofing”)
Recent Fraud Scheme: Fraudsters are calling members with a spoofed phone number that matches the valid Credit Union number (method called “Caller ID Spoofing”) requesting transaction verification in order to fraudulently obtain sensitive card data such as: card number, PIN and/or CVV. MSDFCU nor Cardholder Security will never request such sensitive information. If you have any security concerns, please call us directly at 215-996-3700. If after regular business hours please call the number located on the back of your card.
If you need to change your PIN
For Debit Cards call 1-866-985-2273
For Credit Cards call 1-888-886-0083
Cardholder Fraud Affidavit Form
ATM Safety Guide